Training presents a prime opportunity to expand the knowledge base of all employees therefore the company have based a Training and development process to enhance employees’ performance. Training usually  focuses on building both behavioural and functional competencies, skills & abilities needed for effective job performance, career development and succession plans. 

Training and Development process is as follow:

• High Level Management Orientation Program
• Middle Level Management Orientation Program
• Lower  Level Management Orientation Program
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1.High Level Management Orientation Program

HR Manager in coordination with the Project Manager, Finance Manager and Contracts Manager to design the Program according to the Service Level Agreement/ Contract Scope to cover the following topics in general as minimum,

1. - Contract Scope
2. - Deliverables
3. - Cost control
4. - Leadership
5. - Management Strategies
6. - Client Communication
7. - Client satisfaction
8. - Organization Structure, Responsibilities and Accountabilities
9. - Authority Matrices
10. - Communication Matrices
11. - Report requirements for the project to the Client
12. - Report requirements for the project to the Head Office

2. Middle Level Management Orientation Program

HR Manager in coordination with the Project Manager and Contracts Manager to design the Program according to the Service Level Agreement/ Contract Scope to cover the following topics in general as minimum,

1. - Contract Scope
2. - Company Policies and Procedures related to the Project
3. - Project Quality, Safety, Environmental and Energy Requirements
4. - Deliverables
5. - Cost control
6. - Manpower utilization and optimization
7. - Management Strategies
8. - Client Communication
9. - Client satisfaction
10. - Organization Structure, Responsibilities and Accountabilities
11. - Authority Matrices
12. - Communication Matrices
13. - Report requirements for the project manager
14. - Problem Solving and escalation
15. - Performance Management
16. - Risk Management
17. - Team Building
18. - On-Job Training requirements identification and request to HR to conduct.
19. - Time Management
20. - Resources availability and follow up
21. - O&M planning
22. - Software requirements and training
23. - Documentation requirements

3.Lower Level Management Orientation Program

HR Manager in coordination with the Project Manager and Contracts Manager to design the Program according to the Service Level Agreement/ Contract Scope to cover the following topics in general as minimum,

1. - Project tour, Access and Unrestricted Areas.
2. - Organization Structure, Responsibilities and Accountabilities
3. - Project policies and procedures
4. - Client satisfaction
5. - Responsibilities and Accountabilities
6. - Communication Methods
7. - Report requirements for the Service managers/Superintends.
8. - On-time Maintenance activities and Priority levels and their importance
9. - On-Job Training needs request
10. - Discipline codes
11. - Work Wear and PPE Requirements
12. - Tools and Instruments usage and request
13. - Project Quality, Safety, Environmental and Energy Requirements